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Management Arrangements


SUBMITTING MANAGEMENT ARRANGEMENTS FOR REVIEW

Why does the Board review management and business services agreements entered into by its licensed dentists?

As the State’s dental regulatory agency, the Board has the responsibility of protecting the public by ensuring that only licensed dentists are engaging in the practice of dentistry in North Carolina.  The State Legislature has determined that the “practice of dentistry” not only includes a person who provides clinical dental care to patients but also extends to any person or entity that “owns, manages, supervises, controls or conducts any enterprise” wherein acts constituting the practice of dentistry are performed.   N.C. Gen. § 90-29(b)(11).  The Dental Practice Act is found in Chapter 90, Article 2 of the North Carolina General Statutes and can be accessed on this website.  The Dental Board adopted a regulation, the Management Arrangements Rule ( “MAR”), to implement the above provision of the Dental Practice Act.  21 NCAC 16X .0101.  The MAR also can be accessed on this website.    

Licensed dentists must  ensure that they do not enter into any impermissible arrangements with unlicensed individuals or entities for the provision of management or business support services ("management services provider").  Otherwise, a licensed dentist may be subject to discipline by the Board for permitting his or her name to be used by an unlicensed individual or entity or for aiding, abetting or assisting the illegal practice of dentistry.

 

What agreements or arrangements must be submitted for review by the Dental Board?

The MAR requires that the Board review arrangements or agreements for the provision of defined, bundled or other business or management services to ensure that they comply with the law. 

It is the responsibility of both licensed dentists and management services providers to submit all actual or proposed arrangements for bundled or other business services to the Board for review.  Arrangements that must be reviewed by the Board include the following:

1.      Any proposed management arrangement that has not been executed by the parties and has not previously been reviewed by the Board.

2.      Any management arrangement executed by the parties but not previously reviewed by the Board that was entered into after April 1, 2001, the effective date of the MAR.

3.      Any management arrangement that has been previously reviewed by the Board and is about to be or has been renewed or extended beyond its original terms by the parties, whether or not the extension requires actions by the parties or occurs automatically.

4.      Any management arrangement previously reviewed by the Board that has subsequently been amended or is about to be amended.

5.      Any management arrangement in which the professional entity, dentist or management services provider has changed, even if the arrangement was previously reviewed by the Board. 

6.      Any executed management arrangement in which a practice location is being added or changed, even if the arrangement was previously reviewed by the Board. 

 

Licensed dentists and others are generally NOT required to submit the following type of agreements:

·        Agreements for the provision of legal, financial or other services not related to the provision of management services for a fee;

·        Employment arrangements (as defined by the MAR) between an employee and the licensed dentist.

To comply with the MAR, any licensed dentist submitting an actual or proposed agreement to the Board for review must do so by providing a written agreement setting forth “all material terms of the arrangement between or among the parties thereto.”  The Board will provide its determination regarding whether the agreement complies with the law within a reasonable time and without undue delay once it receives a complete submission.  However, the Board will not begin its process of reviewing a management arrangement until it has received a complete submission.  If you have questions about whether an agreement must be submitted for review or what documentation to include, you may contact the Board's office for further guidance. 

 

What are the responsibilities of a licensed dentist and management services provider in submitting management or business services agreements to the Board for review?

The licensed dentist is responsible  for ensuring that its contractual relationships, and the submission of contractual arrangements to the Board, comply with the requirements of the Dental Practice Act and the MAR.  In addition, the Board has statutory authority to seek relief in the courts to enjoin a third-party provider of business support or management services from entering into and operating under agreements in violation of State law.

 

Has the Board provided any guidance on agreements or arrangements that comply with the Dental Laws?

Yes.  The Dental Board has reviewed and deemed an example management services agreement compliant with the Dental Practice Act and the MAR.  This agreement merely provides an example that the Dental Board has concluded complies with its governing laws.  Other agreements, including variations of provisions contained in the example agreement, also may comply with the pertinent dental laws.  The Dental Board reviews each management services agreement or proposed agreement on a case-by-case basis to determine its compliance.  The Dental Board cannot provide copies of other agreements submitted to it for review by parties because those documents, as well as any related investigative information, are privileged and confidential.  

 

What documents must be submitted to the Dental Board for it to begin reviewing a management arrangement?

The Board will not consider a management agreement submitted for review complete and ready for review unless it contains at least the following documents:

1.                  A copy of all actual, proposed or anticipated contracts and other written documents, which contain all the terms of any agreement or arrangement between the licensed dentist/professional entity, or anyone working in the dental practice, and the management services provider or any of its affiliates.  

2.                  A written summary of all actual, proposed or contemplated oral agreements or arrangements between the licensed dentist/professional entity, or anyone working in the dental practice, and the management services provider or any of its affiliates.

3.                  A notarized verification from the licensed dentist that the Board has been provided all required information and that the information is accurate.   

4.                  A notarized verification from the management services provider with whom the licensed dentists will contract that the Board has been provided all required information and that the information is accurate.        

Sample verification forms may be downloaded from this site using Adobe Acrobat Reader. The Acrobat Reader can be downloaded from the site.

Download Licensed Dentist Sample Verification Form

Download Management Services Provider Sample Verification Form

Submitting all the above documents, including executed, notarized verification forms from both the licensed dentists and the management services provider, will shorten the time period necessary for the Board’s review of the arrangement. 

Based on the complexity and nature of the management arrangement, the Board may determine that it requires information in addition to that listed above in order to conduct its review.  In such cases, the Board will notify the licensed dentist and management services provider of any additional information that is required. 

 

What is the Board’s process for reviewing a management arrangement once it has been submitted?

The Board’s process in reviewing a management arrangement is summarized in the following five steps:

1.         Submission-     Upon the receipt by the Board of a management arrangement for review, the information will be assigned to an Investigation Panel (IP) of the Board, which includes a Board member serving as the Case Officer.  The IP will ascertain if the licensed dentist and management services provider appear to have submitted all the information needed to conduct a full review, including the information listed above.  If the IP determines that more information is required, it will notify the licensed dentist and the management services provider regarding what additional information is required.

2.         Initial Review- Once the IP has received all required information, the IP will begin its review.  This initial review typically is completed within forty-five (45) days after receipt of a complete submission.  Once the IP completes its review, it will notify the licensed dentist and management services provider of its findings and conclusions.  If the IP believes that the management arrangement complies with the Dental Practice Act and the MAR, the matter will be submitted to the full Board for its review and determination. 

3.         Right to Resubmit Revised Arrangement-      If the IP concludes that the management arrangement does not comply with the Dental Practice Act and the MAR, it will provide the licensed dentist and management services provider an explanation of the reasons for its finding of noncompliance.  The licensed dentist and the management services provider will be afforded the opportunity to submit a revised version of the management arrangement or other response to the IP for review. 

4.         Review  by Full Board -  The IP thereafter will present its findings and recommendations concerning the management arrangement (or revised management arrangement) to a Hearing Panel of the Board at an Investigatory Review Conference (IRC).  The Board member serving as the Case Officer on the IP will not serve on the Hearing Panel at the IRC.  The licensed dentist and the management services provider have the opportunity to offer their position and argument at the IRC.  The IRC will typically be scheduled within sixty (60) days after the IP completes its initial review and provides written notification of the management arrangement being non-compliant. 

5.         Board Advisory Opinion - The Hearing Panel of the Board will issue an advisory opinion indicating whether the management arrangement at issue complies with applicable North Carolina law.  Typically, the Hearing Panel will issue its advisory opinion concerning the arrangement within thirty (30) days of the IRC.  A copy of the advisory opinion will be provided to the licensed dentist and management services provider.       

 

The Board strives to meet the timeframes outlined above.  The review time frames may be adjusted depending on a number of factors, such as the need for clarifying information, the complexity of the arrangement, and potentially the number and complexity of other management arrangements under review concurrently, among others.  Regardless, the Board shall complete the review of the management arrangement without undue delay.

 

All correspondence and submissions should be directed to the Board office as follows:

North Carolina State Board of Dental Examiners
Management Arrangement Review
507 Airport Boulevard, Suite 105
Morrisville, North Carolina 27560

 


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